Issue with AMD EPYC 7413

[gmcms]

Hi all, we have rented a dedicated serveur with AMD EPYC 7413 24-Core Processor and 250G RAM.
We tried to install EVE-NG Pro bare metal as well as on ESXi 6.7.
EVE-NG UI is working, a VPCS is working, Docker is working, but no VM on QEMU can start.
We found in the log "ERROR: QEMU Arch is not set (80015)".
We are very annoyed. Is there something to do to get it working?
Thanks
Regards

[pmesposito]

I am copying my previous post here for a better follow-up and only one post for this problem.
I am working with gmcms on this issue.

----
Hello,
Configuration :
CPU AMD Epyc 7413 - 24c/48t - 2.65 GHz/3.6 GHz
RAM 256 GB ECC 3200 MHz
esxi : 6.7.0 Update 3 (Build 14320388)
VTx activated on ESX Bios and Eve-NG Virtual Machine.
Documentation Cookbook ok for install.
Eve-ng pro activated.

Tested also on Ubuntu bare metal, same issue.

Issue : Impossible to start VyOs images (image doesn't start)
Same error on both infrastructures :
Nov 26 20:34:59 ERROR: QEMU Arch is not set (80015).

We tried with differents images but same issue.
VyOs : vyos-1.3-beta-2021112443-amd64.iso / vyos-1.4-rolling-202111260317-amd64.iso
Arista : vEOS64-lab-4.26.3M.vmdk & vEOS-lab-4.26.3M.vmdk

As indicated on eve prerequisite :
https://www.eve-ng.net/index.php/docume ... quirement/
"AMD Ryzen 3900, Epyc or newer series. Older series AMD can have issues"

We have just acquired a dedicated infrastructure at OVH so it's a big issue for us.
Thank's for your help.

[pmesposito]

By removing the "accel=kvm" parameter from the Qemu custom option parameter in the image configuration (edit), the image start.

But without kvm acceleration, we are facing big performance issue, the images start, but it's unusable, it's too slow.

However, kvm should work :

root@netdevops-eve-pro:/sys/hypervisor# kvm-ok
INFO: /dev/kvm exists
KVM acceleration can be used

But in fact, it doesn't work.

[edgermiles]

By removing the "accel=kvm" parameter from the Qemu custom option parameter in the image configuration (edit), the image start.

But without kvm acceleration, we are facing big performance issue, the images start, but it's unusable, it's too slow.

However, kvm should work : mini militia for pc game

root@netdevops-eve-pro:/sys/hypervisor# kvm-ok
INFO: /dev/kvm exists
KVM acceleration can be used

But in fact, it doesn't work.

Hi I am new here, and we also had a similar issue with the dedicated server which we recently purchase to do the same. but we are also occurring the same issue which is now resolved by your instruction guide. thanks for the help.

[rusty725]

Have you tried different qemu versions, latest amd cpu work with qemu version 4.1 , 5.2 , 6.0 . Earlier qemu version might not work. When you add a new node in its template window select qemu version , save and try to start the node.