Web GUI login unresponsive

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jajao555
Posts: 5
Joined: Wed Feb 05, 2020 11:03 pm

Web GUI login unresponsive

Post by jajao555 » Sun Oct 02, 2022 1:46 pm

I have EVE-NG community freshly installed but can't login webgui. I'm using admin/eve but get nothing after clicking login.

From the FAQ page I tried the two troubleshooting steps:

I have a 200g drive and only see loop directories full but I'm not sure if that's actually a problem?

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root@eve-ng2:~# df -h
Filesystem                         Size  Used Avail Use% Mounted on
udev                                58G     0   58G   0% /dev
tmpfs                               12G  1.3M   12G   1% /run
/dev/mapper/ubuntu--vg-ubuntu--lv  195G   38G  149G  21% /
tmpfs                               58G     0   58G   0% /dev/shm
tmpfs                              5.0M     0  5.0M   0% /run/lock
tmpfs                               58G     0   58G   0% /sys/fs/cgroup
/dev/loop0                          62M   62M     0 100% /snap/core20/1328
/dev/sda2                          1.5G  252M  1.2G  19% /boot
/dev/loop2                          48M   48M     0 100% /snap/snapd/17029
/dev/loop1                          64M   64M     0 100% /snap/core20/1623
/dev/loop3                          68M   68M     0 100% /snap/lxd/21835
/dev/loop4                          68M   68M     0 100% /snap/lxd/22753
/dev/loop5                          44M   44M     0 100% /snap/snapd/14978
tmpfs                               12G     0   12G   0% /run/user/0
When trying to restore database it looks like I get a rejected access error so not sure if somehow the mysql password is wrong in this command?

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root@eve-ng2:~# unl_wrapper -a restoredb ; grep -q default_time_zone /etc/mysql/mysql.conf.d/mysqld.cnf || echo "default_time_zone='+00:00'" >> /etc/mysql/mysql.conf.d/mysqld.cnf ; systemctl restart mysql

ERROR 3554 (HY000) at line 1138: Access to system table 'mysql.innodb_index_stats' is rejected.
I also tried the command to just reset user database and also got a user account rejected as well?

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root@eve-ng2:~# echo "DELETE from users where username = 'admin';" | mysql --host=localhost --user=root --password=eve-ng eve_ng_db
mysql: [Warning] Using a password on the command line interface can be insecure.
ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES)
Here's my eve-info output for reference

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root@eve-ng2:~# eve-info
Sun 02 Oct 2022 01:45:03 PM UTC
---------------Packages Installed----------------
ii eve-ng 5.0.1-13
ii eve-ng-dynamips 5.0.1-1
ii eve-ng-pro-guacamole 5.0.1-1
ii eve-ng-qemu 5.0.1-1
ii eve-ng-schema 5.0.1-1
ii eve-ng-vpcs 5.1-eve-ng
ii linux-image-5.17.8-eve-ng-uksm-wg+ 1

---------------Hostname--------------------------
   Static hostname: eve-ng2
    Virtualization: kvm
  Operating System: Ubuntu 20.04.5 LTS
            Kernel: Linux 5.17.8-eve-ng-uksm-wg+
      Architecture: x86-64
---------------Disk Usage------------------------
Filesystem                         Size  Used Avail Use% Mounted on
udev                                58G     0   58G   0% /dev
tmpfs                               12G  1.3M   12G   1% /run
/dev/mapper/ubuntu--vg-ubuntu--lv  195G   38G  149G  21% /
tmpfs                               58G     0   58G   0% /dev/shm
tmpfs                              5.0M     0  5.0M   0% /run/lock
tmpfs                               58G     0   58G   0% /sys/fs/cgroup
/dev/loop0                          62M   62M     0 100% /snap/core20/1328
/dev/sda2                          1.5G  252M  1.2G  19% /boot
/dev/loop2                          48M   48M     0 100% /snap/snapd/17029
/dev/loop1                          64M   64M     0 100% /snap/core20/1623
/dev/loop3                          68M   68M     0 100% /snap/lxd/21835
/dev/loop4                          68M   68M     0 100% /snap/lxd/22753
/dev/loop5                          44M   44M     0 100% /snap/snapd/14978
tmpfs                               12G     0   12G   0% /run/user/0

---------------CPU Info--------------------------
Architecture:                    x86_64
CPU op-mode(s):                  32-bit, 64-bit
Byte Order:                      Little Endian
Address sizes:                   46 bits physical, 48 bits virtual
CPU(s):                          32
On-line CPU(s) list:             0-31
Thread(s) per core:              1
Core(s) per socket:              16
Socket(s):                       2
NUMA node(s):                    2
Vendor ID:                       GenuineIntel
CPU family:                      6
Model:                           62
Model name:                      Intel(R) Xeon(R) CPU E5-2697 v2 @ 2.70GHz
Stepping:                        4
CPU MHz:                         2699.998
BogoMIPS:                        5399.99
Virtualization:                  VT-x
Hypervisor vendor:               KVM
Virtualization type:             full
L1d cache:                       1 MiB
L1i cache:                       1 MiB
L2 cache:                        128 MiB
L3 cache:                        32 MiB
NUMA node0 CPU(s):               0-15
NUMA node1 CPU(s):               16-31
Vulnerability Itlb multihit:     Not affected
Vulnerability L1tf:              Mitigation; PTE Inversion; VMX flush not necessary, SMT disabled
Vulnerability Mds:               Vulnerable: Clear CPU buffers attempted, no microcode; SMT Host state unknown
Vulnerability Meltdown:          Vulnerable
Vulnerability Spec store bypass: Vulnerable
Vulnerability Spectre v1:        Mitigation; usercopy/swapgs barriers and __user pointer sanitization
Vulnerability Spectre v2:        Vulnerable, IBPB: disabled, STIBP: disabled
Vulnerability Srbds:             Not affected
Vulnerability Tsx async abort:   Not affected
Flags:                           fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon rep_good nopl xtopology cpuid tsc_known_freq pni pclmulqdq vmx ssse3 cx16 pdcm pcid sse4_1 sse
                                 4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand hypervisor lahf_lm cpuid_fault ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust smep erms xsaveopt arat umip arch_capabilities

---------------Memory Info-----------------------
              total        used        free      shared  buff/cache   available
Mem:          115Gi       1.5Gi       113Gi       5.0Mi       632Mi       112Gi
Swap:         8.0Gi          0B       8.0Gi

---------------Nic Info--------------------------
2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq master pnet0 state UP mode DEFAULT group default qlen 1000

---------------IP Info---------------------------
●   State: routable


---------------Bridge Info-----------------------
pnet0           8000.76f9fd79bde4       no              eth0
pnet1           8000.000000000000       no
pnet2           8000.000000000000       no
pnet3           8000.000000000000       no
pnet4           8000.000000000000       no
pnet5           8000.000000000000       no
pnet6           8000.000000000000       no
pnet7           8000.000000000000       no
pnet8           8000.000000000000       no
pnet9           8000.000000000000       no

---------------H/W Accel-------------------------
INFO: /dev/kvm exists
KVM acceleration can be used

---------------Service Info----------------------
-------------------------------------------------
--------------Guacamole--------------------------
● guacd.service - LSB: Guacamole proxy daemon
     Loaded: loaded (/etc/init.d/guacd; generated)
     Active: active (running) since Sun 2022-10-02 13:15:55 UTC; 29min ago

--------------Tomcat-----------------------------
Unit tomcat8.service could not be found.

--------------Mysql------------------------------
● mysql.service - MySQL Community Server
     Loaded: loaded (/lib/systemd/system/mysql.service; enabled; vendor preset: enabled)
     Active: active (running) since Sun 2022-10-02 13:26:29 UTC; 18min ago

--------------Apache-----------------------------
● apache2.service - The Apache HTTP Server
     Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled)
     Active: active (running) since Sun 2022-10-02 13:15:56 UTC; 29min ago

root@eve-ng2:~#
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jajao555
Posts: 5
Joined: Wed Feb 05, 2020 11:03 pm

Re: Web GUI login unresponsive

Post by jajao555 » Sun Oct 02, 2022 5:39 pm

I got this resolved. I had used the backup procedure and copied the old evedb.gz file over and ran the restore db command and was running into the web gui no response issue.

I just tried using the default evedb.gz and removed my original back up. Reran the permissions and restore db commands and then I was able to get in and looks like my labs are all there.

Edit:
Actually looks like the configs aren't saved on Juniper vSRX qemu devices? Is there a way I can pull configs manually from my old server through CLI? For some reason the nodes won't start and I wasn't able to downgrade from Pro which is why I migrated to this server. Lab topology is there just not configs for some reason?
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