Can't login in from browser after installing the new version

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majidx94
Posts: 6
Joined: Mon Feb 14, 2022 6:40 pm

Can't login in from browser after installing the new version

Post by majidx94 » Sat Oct 22, 2022 9:04 pm

Hello


Kindly need your support on this.

After I installed the new version of the EVE-NG Community which is 5.0.1. I can't login. So, after I go and check from the console I receive this:

Code: Select all

POST http://192.168.18.132/api/auth/login 500 (Internal Server Error)
(anonymous) @ angular.js:11821
sendReq @ angular.js:11582
serverRequest @ angular.js:11292
processQueue @ angular.js:16104
(anonymous) @ angular.js:16120
$eval @ angular.js:17378
$digest @ angular.js:17191
$apply @ angular.js:17486
(anonymous) @ angular.js:25177
dispatch @ jQuery-2.2.0.min.js:3
r.handle @ jQuery-2.2.0.min.js:3
loginCtrl.js:21 Unknown Error. Why did API doesn't respond? 

I tried to update my server but didn't solve my issue. Further, I have deleted the VM and intstall but the same. If you know anything let me know.

Regards
Majidx94
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valacer
Posts: 2
Joined: Thu Oct 27, 2022 3:53 am

Re: Can't login in from browser after installing the new version

Post by valacer » Thu Oct 27, 2022 4:31 am

Same here, came to make a post and saw yours.

Brand new install (twice now), simply cant login to the web front end. The login button / hitting enter does nothing. Tried different browsers and different PC's, nothing.

then i started googling, and found suggestions such as

Code: Select all

cat /opt/unetlab/schema/guacamole-update.sql | mysql -u root --password=eve-ng guacdb

unl_wrapper -a restoredb

echo “drop database guacdb ;” | mysql –password=eve-ng mysql ; apt install –reinstall eve-ng-pro-guacamole
But even then i was thinking, i shouldn't have to do this on a clean install.

Anyone have any ideas?

valacer
Posts: 2
Joined: Thu Oct 27, 2022 3:53 am

Re: Can't login in from browser after installing the new version

Post by valacer » Thu Oct 27, 2022 4:35 am

Ok, so no I've tried multiple installs under VMWare workstation, and just now tried it under ESXi - every installation wont allow access to the web :/

UPDATE - in my instance I downloaded the OVA again and it seems to have come good.

Uldis (UD)
Posts: 5067
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
Contact:

Re: Can't login in from browser after installing the new version

Post by Uldis (UD) » Sat Oct 29, 2022 7:15 pm

Esxi install from ISO
you simply won't read our cookbook, EVE installation from ISO require live internet and resolve DNS !
if not, your EVE install stops on the half way, Ubuntu install only !

majidx94
Posts: 6
Joined: Mon Feb 14, 2022 6:40 pm

Re: Can't login in from browser after installing the new version

Post by majidx94 » Wed Nov 02, 2022 3:14 pm

valacer wrote:
Thu Oct 27, 2022 4:35 am
Ok, so no I've tried multiple installs under VMWare workstation, and just now tried it under ESXi - every installation wont allow access to the web :/

UPDATE - in my instance I downloaded the OVA again and it seems to have come good.
I have tried the OVA edition, but it didn't work for me. Right now I'm trying to install it again with Bridge network maybe it requires a real internet connection rather than NAT.

I will let you know soon

majidx94
Posts: 6
Joined: Mon Feb 14, 2022 6:40 pm

Re: Can't login in from browser after installing the new version

Post by majidx94 » Wed Nov 02, 2022 3:17 pm

Uldis (UD) wrote:
Sat Oct 29, 2022 7:15 pm
Esxi install from ISO
you simply won't read our cookbook, EVE installation from ISO require live internet and resolve DNS !
if not, your EVE install stops on the half way, Ubuntu install only !
Alright, I will try your solution and check the cookbook. However, I had followed the documentation from EVE-NG, as far as I know it's the same as a cookbook

majidx94
Posts: 6
Joined: Mon Feb 14, 2022 6:40 pm

Re: Can't login in from browser after installing the new version

Post by majidx94 » Wed Nov 02, 2022 5:19 pm

Unfortunately, didn't work even though I followed the EVE-NG cookbook. If anyone has an idea please suggest.

Uldis (UD)
Posts: 5067
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
Contact:

Re: Can't login in from browser after installing the new version

Post by Uldis (UD) » Thu Nov 03, 2022 7:27 am

Join in the Live EVE chat to talk with EVE experts.
your given details for issue, sorry, but does not explain what you did and how. Even you are saying you followed Cookbook.

Use your gmail account to join in chat or create new chat account with own email.
https://www.eve-ng.net/index.php/live-helpdesk/

majidx94
Posts: 6
Joined: Mon Feb 14, 2022 6:40 pm

Re: Can't login in from browser after installing the new version

Post by majidx94 » Thu Nov 03, 2022 2:56 pm

Uldis (UD) wrote:
Thu Nov 03, 2022 7:27 am
Join in the Live EVE chat to talk with EVE experts.
your given details for issue, sorry, but does not explain what you did and how. Even you are saying you followed Cookbook.

Use your gmail account to join in chat or create new chat account with own email.
https://www.eve-ng.net/index.php/live-helpdesk/
Sorry to say but I have tried your suggestion before posting this and with no solution.
does not explain what you did and how. Even you are saying you followed Cookbook.
:roll: that's wasn't helpful at all but thanks anyway. If you got a solution provided.

Uldis (UD)
Posts: 5067
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
Contact:

Re: Can't login in from browser after installing the new version

Post by Uldis (UD) » Fri Nov 04, 2022 7:59 am

You did not join in the EVE Live chat and never asked help in there.
And your reported problem details are not clear my friend...

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