The license validation always fails

[Shish1977]

Hello,

purchased a pro license, but the license validation always fails. My server sits behind a proxy. I configured a Proxy in the initial setup. I can update/upgrade my system with apt. I can even download stuffs with curl using env variables configuration. But somehow the licence validation stills fails.

Regards
David

[rusty725]

Did you setup proxy in Eve Gui - System Settings ?

[retwaru]

Good Day,

I'm also having the same issue.
I confirm DNS is configured correctly.
~~~ The following error confirm I cannot connect to the license server.
root@nyc3-eve-ng-lab1:~# unl_wrapper -a dummy
Jan 07 16:21:01 Jan 07 16:21:01 Online Check state: Invalid
~~~

To fix my issue, we have to permission FW to allow connection to ENG license server.

Can you confirm what is the EVE-NG License server IP we need to allow on firewall rule?
I believe the communication is on TCP port 443, but please also confirm.

[rusty725]

Good Day,

I'm also having the same issue.
I confirm DNS is configured correctly.
~~~ The following error confirm I cannot connect to the license server.
root@nyc3-eve-ng-lab1:~# unl_wrapper -a dummy
Jan 07 16:21:01 Jan 07 16:21:01 Online Check state: Invalid
~~~

To fix my issue, we have to permission FW to allow connection to ENG license server.

Can you confirm what is the EVE-NG License server IP we need to allow on firewall rule?
I believe the communication is on TCP port 443, but please also confirm.

usually ports 443/80 need to be open
if you're behind a proxy then proxy needs to be setup within Eve GUI - System Settings.

[retwaru]

Thanks for confirming tcp port 8/443?

The most important information is missing - what is the destination ip address for EVE-NG license server?
In a secure environment, we're required to allow outbound connection, but we cannot allow it to all destination, hence the request to get the eve-ng license server IP.

The GUI/proxy is configured correctly - no question there.

[rusty725]

destination is https://www.eve-ng.net