Unable to log in to GUI

[gmwav8or]

I am unable to log in to the web GUI. I know the username and password but when I enter them, nothing happens.

I'm running ESXi 8.0.3.
Server - Dell PowerEdge R660, Intel Xeon Gold 5418N (2 sockets, 24 Cores), 256GB RAM, 12.22TB HD with 12.21 TB free)(

We purchased EVE-NG Pro on 4/23/2025.

When I run dbkg -l eve-ng I get the following:

root@neteve:/# dpkg -l eve-ng
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==============-============-============-=================================
un eve-ng <none> <none> (no description available)
root@neteve:/#

I checked the permissions on /opt/unetlab/wrappers/unl_wrapper and noticed it was not executable. So I changed the permissions via chmod +X can now run a "fixpermissions" but now get the following:

root@neteve:/# /opt/unetlab/wrappers/unl_wrapper -a fixpermissions
PHP Warning: file_get_contents(https://127.0.0.1:445/challenge): Failed to open stream: Connection refused in /opt/unetlab/html/includes/functions.php on line 60
PHP Warning: Undefined array key "challenge" in /opt/unetlab/html/includes/functions.php on line 67
PHP Fatal error: Decoding error - Unable to call protected function keygen in /opt/unetlab/html/includes/functions.php in Unknown on line 0

When I try to restore the db with "/opt/unetlab/wrappers/unl_wrapper -a restoredb" I get the following:

root@neteve:~# /opt/unetlab/wrappers/unl_wrapper -a restoredb
PHP Warning: file_get_contents(https://127.0.0.1:445/challenge): Failed to open stream: Connection refused in /opt/unetlab/html/includes/functions.php on line 60
PHP Warning: Undefined array key "challenge" in /opt/unetlab/html/includes/functions.php on line 67
PHP Fatal error: Decoding error - Unable to call protected function keygen in /opt/unetlab/html/includes/functions.php in Unknown on line 0

I tried restarting mysql with "systemctl restart mysql" and still get the same error as above.

Assistance is much appreciated.

[gmwav8or]

Just did an apt update, apt upgrade, reboot. Still not able to log in to the GUI.

[rusty725]

first of all enable virtualization. then run these commands in order
unl_wrapper -a backupdb
unl_wrapper -a restoredb
reboot

[gmwav8or]

Hyperthreading is enabled on the vmware host. We've been running labs on this EVE instance for a couple months and this just started happening last week.

***kvm-ok command***
root@neteve:/opt/unetlab# kvm-ok
INFO: /dev/kvm exists
KVM acceleration can be used
^^^ Does this confirm virtualization is enabled?

I tried doing the backup command and this was the result.

root@neteve:/opt/unetlab# unl_wrapper -a backupdb
PHP Warning: file_get_contents(https://127.0.0.1:445/challenge): Failed to open stream: Connection refused in /opt/unetlab/html/includes/functions.php on line 60
PHP Warning: Undefined array key "challenge" in /opt/unetlab/html/includes/functions.php on line 67
PHP Fatal error: Decoding error - Unable to call protected function keygen in /opt/unetlab/html/includes/functions.php in Unknown on line 0
root@neteve:/opt/unetlab#

[rusty725]

come to our chat https://webchat.eve-ng.net and give me anydesk